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Creating a roadmap to successful employment after a setback can seem overwhelming on your own, but with support and guidance, you can re-enter the workforce with a new set of skills and confidence for sustained success. The Workforce Innovation & Opportunity Act (WIOA) provides eligible adults with professional career counseling and access to a wide range of employment and training related services. This helps participants increase their earning potential and helps NH employers meet their workforce needs.

WIOA Employment Counselors may provide the following services at no cost:
  • Occupational Skills Training through a catalogue of over 800 classroom-based trainings that can lead to an industry recognized credential
  • On-the-Job Training to create the opportunity to be hired by an employer with hands-on training, allowing the employee to “earn while they learn”
  • Support Services for additional assistance such as transportation reimbursement, child care reimbursement, uniforms, tools and other emergency services may be available to help eliminate or lessen barriers that prevent participation in a full-time training program
  • Vocational Assessments to help identify skills, interests, abilities and potential barriers to employment
  • Job-Market Outlook on the local labor market and in-demand occupations within New Hampshire
  • Career Path and Employment Plan Development to help guide that process
  • Educational Services and Skills Advancement in areas such as ESOL, HiSet preparation, basic reading, math, and computer literacy
  • Job Search and Readiness Activities including development of interviewing skills and resume writing
WIOA prioritizes service for applicants who meet the following qualifications:
  • Individuals receiving public assistance
  • Individuals who qualify as low-income
  • Individuals who are basic skills deficient
  • Veterans and eligible spouses

Southern New Hampshire Services has been contracted by the Department of Business & Economic Affairs and the Department of Employment Security to serve as the local operator of WIOA.

Southern New Hampshire Services is a member of the NH Works American Job Centers throughout the state. This partnership includes the Department of Business & Economic Affairs, New Hampshire Department of Education, New Hampshire Employment Security, New Hampshire Department of Health & Human Services, Senior Community Services Employment Program, and the New Hampshire Community College System.


Southern New Hampshire Services is a proud member of the American Jobs Centers Network, an equal opportunity employer/program and complies with the Americans with Disabilities Act. Auxiliary aids and services are available upon request. TDD ACCESS: RELAY NH 1-800-735-2964.


Eligibility varies so we encourage you to contact your local NH Works office to speak with one of our WIOA Employment Counselors. You may be eligible for WIOA if:

  • You have been recently laid-off or terminated
  • You are unemployed
  • You are employed and your income is below the self-sufficiency guidelines (based on family size – see the table below)
  • You are collecting Food Stamps or TANF
  • You are a displaced homemaker

How to Apply

To schedule a meeting with a WIOA Employment Counselor, please call your local NH Works office Monday–Friday from 8:00 AM–4:30 PM. WIOA services are available statewide in all 12 NH Works offices.

*Please note that at this time all NH Works offices are closed to the public. For assistance, please contact a WIOA Employment Counselor by phone.


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