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Workplace Success provides participants in the New Hampshire Employment Program (NHEP) with a series of programming to gather the skills, knowledge, experience and support needed to obtain paid employment.

Funded by the New Hampshire Department of Health & Human Services (DHHS), Workplace Success represents a collaboration between the Bureau of Employment Supports, Southern New Hampshire Services and other New Hampshire Community Action Agencies to enable Temporary Assistance for Needy Families (TANF) recipients to move from financial assistance into full-time employment.

Our goal is for you to increase your employability through a broad set of workforce development services to help you obtain paid employment that will lead to self-sufficiency. Our Workplace Success program starts with an in-depth vocational assessment process to discover your employment goals and create an Individualized Employment Plan.

We then provide a work-stimulated environment within a career center setting under supervision of a Workplace Success Coordinator to help participants complete job applications, cover letters, resumes, learn valuable job-search & employment skills, and practice interview & follow-up techniques. As you progress through the program, Workplace Success offers the opportunity for hands-on training and direct work experience.

“Workplace Success training and going to my Work Experience Program everyday have given me the confidence to pursue employment and know I can do it.”

Take a deeper look below at the various programs and services we offer to participants of Workplace Success as well as our On-the-Job Training Program which offers subsidized employment opportunities through local businesses.


Job Readiness & Job Search Workshops

Be more prepared to return to the workforce once your career pathway is identified through our Job Readiness & Job Search Workshops which will provide assistance with job applications, cover letters & resumes, interview skills and follow-up etiquette. Our Workplace Success team will also provide advice on appropriate dress, time management, career portfolio development, financial literacy, and achieving a healthy balance of work and family.

Job Club

Exercise your job search skills through daily group activities with our Job club. Participants practice mock interview skills & networking techniques, meet local employers & job search experts, research job prospects, and share job search experiences.

Embedded/Work Skills Training

Increase your desirability to future employers by introducing and reinforcing new skills you will need for most jobs through our Embedded/Work Skills Training. Together we will work on keyboarding, basic computer literacy, customer service, critical thinking, communication skills, stress management and other useful job skills.

Participants successfully completing these activities or demonstrating competency in these areas then move forward to work-centered activities beginning with our Service Bureau.

Workplace Success Program Service Bureau

Expand your employment skillset by participating in community-based work assignments offering the opportunity to learn new skills, obtain direct work experience, network with potential employers and develop employment references. Our Workplace Success Program Service Bureau provides these community-based projects both on-site and outside of our Career Centers.

Work Experience Program (WEP)

Reinforce your resume through supervised work assignments at participating host sites with our Work Experience Program (WEP). These maximum 16-week unpaid positions provide you with an opportunity to gain new work skills, knowledge and work habits necessary to obtain employment.

Each WEP position will be up to 30 hours per week within a nonprofit, business or local/state government host site and often results in paid or partially subsidized employment through our On-the-Job Training Program.

Our host sites benefit by having extra personnel to assist with their organization’s needs along with a no-risk opportunity to evaluate a participant for more long-term employment. Oftentimes our On-the-Job Training Program is available should a host site plan to hire on a WEP participant after their WEP position has ended.

On-the-Job Training (OJT) Program

Provide meaningful employment opportunities to NHEP participants as newly hired full-time employees while receiving reimbursement to offset some of the costs associated with supervision and training. Our On-the-Job Training (OJT) Program is especially useful to employers looking to expand their business who also need workers trained in specific job skills.

The employer receives a wage reimbursement up to $3,500 at 50% of the wages during the new employee’s contracted OJT program training period (typically up to 6 months). As an even greater incentive, participating employers can benefit from a tax credit for up to $9,000 over two years through the Work Opportunity Tax Credit (WOTC) for each NHEP participant who completes and remains employed at the end of their OJT training.

In an effort to stretch its resources and serve more participants, NHEP has partnered with our Workforce Innovation and Opportunity Act (WIOA) Program to fund education and OJT opportunities for TANF public assistance recipients. To make this happen, WIOA reimburses participating employers for training and NHEP provides training development and support services to its participating trainees.

“After completing Workplace Success, I have the skills to get the job I want.”


Must be a participant of the New Hampshire Employment Program (NHEP) receiving TANF benefits.

How to Apply

For more information about how to apply as a participant, become a host site for the Work Experience Program or participate as an employer in the On-the-Job Training Program, please contact our office at (603) 668-8010 ext. 5623 or email us at

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Manchester, NH