Southern New Hampshire Services, Inc.
Toll Free: (800) 322-1073  |  Local: (603) 668-8010  |  Hearing Impaired: (800) 877-8339

News & Updates

The Fuel Assistance Program Is Now Accepting Applications

The Fuel Assistance Program (FAP) is now taking applications for the 2011-2012 winter season through April 30th.  An application package was mailed to clients who were on the program last year, but these clients can call for a face to face interview if that is preferred.

People who have not received FAP benefits before and are  interested in Fuel Assistance must call for an appointment.  Offices are open Monday through Friday in Manchester, Nashua and Peterborough, and offices in Milford and Hillsboro are open on scheduled days.

Fuel Assistance benefits are not meant to pay for the entire winter heating bill but rather are there to help the client get through the winter, with benefits ranging from $150 to $1125.  The benefit amount is based on the household income and annual heating costs.  Clients whose heat is included in the rent may have their benefit sent to the landlord as a rental payment on the client’s behalf if their rent is not subsidized.  Electric Assistance applications are taken year round.

Fuel Assistance


Household     Monthly          Annual*

Size              30 Days         365 Days

1                 $1,790            $21,780

2                 $2,418            $29,420

3                 $3,046            $37,060

4                 $3,674            $44,700

5                 $4,302            $52,340

6                 $4,930            $59,980

7                 $5,558            $67,620

8                 $6,186            $75,260

Income guidelines may increase in the spring.

It is best to apply ahead of time.

*Benefits based on monthly income in most cases

Open Year round 8:30 am to 4:30 PM Manchester area: 160 Silver Street 647 – 4470 1- 800 - 322 – 1073 Nashua area: 134 Allds Street 889 – 3440 1- 877- 211 – 0723

Other offices: 924-2243 1- 877- 757 – 7048 Peterborough: 46 Concord Street, The River Center (Monday through Friday) Hillsboro: 8 Church St. (Monday and Friday) Milford: Library Annex (Tuesday and Thursday)

The 2010-2011 Fuel Assistance Season Has Ended

The 2010-2011 Fuel Assistance season ended on April 30th.  Final bills are now being paid.  There was a total of 16,880 applications taken this year with a total of $7,906,736.25 spent on heating costs for the clients to date.  Thank you to the Fuel Assistance staff for a job well done!

With the high cost of fuel products, the very cold winter and the continued strained economy, it was a “perfect storm” for the clients and staff.  They are continuing to take Electric Assistance Program applications as well as emergency applications for the Neighbor Helping Neighbor Programs, the NGRID Program and the Family Emergency Loan Program.  Applications for the next winter’s Fuel Assistance Program will start to be taken on July 5th for priority families.  These are the elderly, the disabled and the families with children under the age of 6.  All others can apply for winter assistance starting September 1, 2011.  Have a great summer!

For more information on current energy assistance programs, including the Electric Assistance Program, please call 1.800.322.1073 or visit

Summer Food Service Program Announces Locations and Hours for 2011

SNHS  Summer Food Service Program: Free meals for youth 18 and under!

Summer Food Service Program (SFSP) provides free meals to youth during the summer months.  Meals are available at open site locations for the duration of school summer break or during structured summer programming.

All meals are prepared following USDA guidelines and unitized for each individual child. Breakfast, Lunch and Supper meals are available at designated locations and times, so find the site nearest you and bring your kids by for a meal!


Free meals served Monday through Friday between the last day of school and the first day of school. Meals not served July 1st or 4th.

Breakfast Sites

Beech Street School Playground 7:45am-8:30am (Beech & Green Streets)

Kelly Falls Apartments 8:00am-8:30am (Kimball Street)

Elmwood Gardens Apartments 8:45am-9:45am (Ahern Street)

Manseau Manor Maple Street 10:00am-10:45am (Maple & Hayward Streets)

Lunch Sites

Elmwood Gardens Apartments 12:15pm-1:15pm (Ahern Street)

New Horizons Soup Kitchen 12:30pm-1:30pm (Manchester Street)

Hunt Memorial Pool 12:45pm-2:30pm (Maple & Auburn Streets)

Langdon Mill Apartments 1:30pm-2:00pm (Brook Street)

Supper Sites

Kelly Falls Apartments 3:45pm- 4:30pm (Kimball Street)

Adventure Park 4:30pm- 5:30pm (Union Street)

Sweeney Park 4:45pm- 5:20pm (South Main Street)

Beech Hill Apartments 5:40pm- 6:15pm (Beech Hill Avenue)

Beech Street School Playground 5:45pm- 6:15 pm (Beech and Green Streets)

Bakersville School 6:30pm- 7:00pm (Elm Street)

Maple Street Apartments 6:45pm- 7:30pm (Maple & Hayward Streets)


Free meals served Monday through Friday starting June 24 through August 29. Meals will not be served July 1st and 4th.

Lunch Sites

Bronstein Apartments 12:45pm-1:30pm (41 Central Street)

Centennial Pool 2:30pm-3:00pm (22 Sargents Avenue)

Crown Hill Pool 1:45pm-2:15pm (27 Burke Street)

Supper Sites

David Dean Skate Park 4:15pm-4:45pm (Bridge Street)

Major Drive Apartments 5:00pm-5:45pm (Major Drive)

Los Amigos Park 6:00pm-6:30pm (40-52 Ash Street)

Eleventh Street Apartments 6:45pm-7:15pm (11th Street)

***Meals must be consumed on-site.***

For more information call 1-800-322-1073 Ext. 6048

This explains what to do if you believe you have been treated unfairly. “In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating of the basis of race, color, national origin, sex, age, or disability. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410 or call (800) 795-3272 or (202) 720-6382 (TTY). USDA is an equal opportunity provider and employer.”

May is Community Action Month!

Southern NH Services is one of over 1100 Community Action Agencies throughout the country!  Founded in 1965 as part of President Lyndon Johnson’s War on Poverty, CAAs have been helping people on the road to self-sufficiency for 45 years.  On May 11th, Governor John Lynch will deliver a proclamation declaring May as COMMUNITY ACTION MONTH in New Hampshire to honor the continued contributions of New Hampshire’s Community Action Agencies to those in need!

For more information on National Community Action Month and Community Action Agencies, visit

New Senior Housing Sites Underway

SNHS continues to maintain its place as one of the state’s leading providers of housing to low-income eligible senior citizens and is  pleased to announce that Supportive Housing for the Elderly  is expanding!

Renderings for the Plymouth and Campton Senior Housing sites provided by David M. White Architects
On April 5, the Plymouth Zoning Board granted SNHS a variance and a special exception to allow for construction of 16 new 1-bedroom apartments for low-income seniors at 230 Fairgrounds Road.   During the week of April 11, construction will commence on another 16 apartments at 349 Owl Street in nearby Campton.  For more information on these sites, contact Regina Buteau at 968-3063 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Phase II of Hallsville Court in Manchester

Phase II of Hallsville Court in Manchester is approximately 1/3 complete. Occupancy is anticipated in Fall of 2011 ; an application for Phase III with an additional 18 units will be submitted in June to complete the project. Contact Cristina Cataño, Quality Assurance Specialist & Housing Manager at 622-9693 or This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Funding from the U.S. Department of Housing and Urban Development’s Section 202 Supportive Housing Program has enabled SNHS to build and manage 20 elderly housing projects reflecting 729 affordable apartments. With heat and utilities included in the rent, the low income residents of these apartments pay 30% of their income for rent with the balance subsidized under HUD’s Section 8 Rental Assistance Program.  For more information on the Supportive Housing for the Elderly program, contact the Housing Department at 668-8010 Ext. 6142.

SNHS Child Development Programs Celebrate The Week of the Young Child

Southern NH Services, Inc. Child Development Programs will be celebrating The Week of the Young Child during the month of April. Head Start, Early Head Start and Child Care classrooms will be offering a variety of activities to promote literacy and family engagement. Several centers will be hosting Family Literacy events. Families will also be invited into the classrooms to participate in activities linked to literacy such as ‘Teddy Bear Picnic’. A program wide Read-A-Thon will result in classroom displays linked to ‘The Very Hungry Caterpillar’. Children will also enjoy special event days such as Friendship Day, Pajama Day, Silly Hat Day, and Backwards Day.

Southern NH Services Child Development Programs have also joined with Prevent Child Abuse NH in partnership with the NH Charitable Trust Fund in recognizing April as Child Abuse and Neglect Prevention month. The ‘Pinwheels for Prevention’ theme will be visible in all of our centers where staff will be creating displays and providing parent resources and positive parenting activities to share the message that child abuse is preventable and we all play a part.

Open to All! Trip to Texas to Benefit Volunteer Programs!

The Retired and Senior Volunteer Program (RSVP) is offering a spectacular trip to the old Southwest. In conjunction with Collette Tours we are sponsoring a trip to fabulous San Antonio, Texas November 7-11, 2011. There is plenty to see and do on this 5 day trip!

If you have any questions, please call Dee Martin at 603-668-8010 x6022. A portion of the proceeds from the trip will benefit RSVP and its programs!

For more information, trip details and information on Collette Tours, click on the following link: Collette Tours- San Antonio Trip to Benefit RSVP

John Clayton's In the City: Bodies, minds move in after-school program

(You can also read the article on the Union Leader website:

It’s Valentine’s Day. That means we’re supposed to talk about love. In this case, it’s a labor of love that unfolds regularly at Hillside Middle School.

Those who marvel at the academic and behavioral transformation that has taken place at Hillside this year would probably be just as thrilled at the transformation that takes place at the school after dark.

That’s when a program called “Bring It!” brings the place back to life.

For the record, Bring It! is an acronym for a program called “Bringing Refugees, Immigrants and Neighbors Gently Into Tomorrow,” which is why I frequently thank my stars for acronyms.

Anyway, the ambitious after-school program was once at the Beech Street School, but when assistant principal Brendan McCafferty was elevated to the top job at Hillside last fall, he brought “Bring It!” with him.

“We had been doing it at Beech Street for five years,” Brendan said. “Having the chance to bring it to the middle school gave us more options as far as space and facilities, but our mission is the same. The sports and educational programs are the carrot, but we wrap it with positive mentoring to get kids connected and bring all of the elements of the city together.”

Thus, an average of 100 kids attend the Tuesday and Wednesday evening sessions, which feature dance, in-door soccer and the fabulous Homework Club. The sessions are filled with so-called “service learners,” those being volunteers from the City Year program, plus students from St. Anselm, UNH-Manchester and Southern New Hampshire University.

The fact is, Bring It! inspires an amazing array of mentors. Student teacher candidates from the New Hampshire Institute of Art and volunteers from the Currier Museum of Art have introduced the kids to art programs, you have soccer coordinators Doug Leclerc, Hector Urrea and Abdi Khalid and then there is dance instructor Deo Mwano, the Congolese refugee whose family’s remarkable story was recently featured on ABC’s “Dancing With the Stars.”

Now there is music on the horizon.

“We’ve been able to arrange bus transportation to Hillside for the kids who live in the Beech Street School area and Elmwood Gardens,” said program coordinator Jodi Harper, “but we also wanted to offer opportunities to kids at West High and Parkside, so when John Faggiano offered to begin drumming classes, that allowed us to establish programming on the West Side.”

For the record, John Faggiano is chairman of the percussion department at the Concord Community Music School. More importantly, his rocking seven-piece band – The Knights – played at my daughter’s wedding and it was worth every last penny. In fact, it required my last penny, but I digress.

What’s important here is that Bring It! is helping to bring Manchester’s newest residents into harmony with their new home, and to Brendan’s mind, one other thing bears mentioning.

“This program doesn’t cost the local taxpayers so much as a dollar,” he said. “There is a collaboration between the school district and Southern New Hampshire Services, but everything else is covered through grants and donations. That’s why we’re always looking for new sources of funding.”

One new source is the Robert Wood Johnson Foundation, which – through the New Hampshire Nursing Diversity Pipeline Project – has enabled Bring It! to bring 25 eighth, ninth and 10th graders into a pilot program designed to introduce them to career opportunities in the field of health care.

The provisions of that grant specify that it is limited to refugees, immigrants and people of color, but that is the only program under the Bring It! umbrella with any such restrictions.

“Everything else is open to any child from Manchester,” Jodi Harper explained, “and we’re happy to accommodate as many as we can.”

If you’d care to assist Bring It! on its mission, you can contact Jodi by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 603-296-0442. Better yet, stop by Hillside some Tuesday or Wednesday evening and bask in the glow.

John Clayton is the author of several books on Manchester and New Hampshire, including his newest title, "Remembering Manchester." His e-mail is This email address is being protected from spambots. You need JavaScript enabled to view it..

Manchester, NH Manchester, NH Portsmouth, NH
SNHS is an Equal Opportunity Employer and Service Provider

Copyright © Southern New Hampshire Services, Inc.

New Hampshire United Way