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The New Hampshire Emergency Rental Assistance Program provides rent and utility assistance to eligible households who have experienced financial hardship during the COVID-19 pandemic. 

Dear NHERAP Participant,

Southern NH Services is transitioning to a new application portal and database for the NH Emergency Rental Assistance Program (NHERAP).   

The new system design will create an application that is easier for you to navigate and an online portal that will provide you with information about the status of your application, and eventually, information about the payments you receive.  The new database will also be more efficient for staff processing applications. 

Starting Monday, July 11th, when you apply for NHERAP at www.snhs.org, you will be prompted to create an account with the new software provider, Edquity. 

Email verification of the account will be required.  Please take note of the email address you use to create this account because you will need to use the same email address every time you apply for NHERAP/continued assistance.

If you don’t have an email address you can create an email account following the steps at: https://support.google.com/mail/answer/56256?hl=en-il.  

Or, as is currently the process, you are able to complete an application over the phone with NHERAP staff or request a paper application in the mail by calling 603 668-8010 ext. 6311.  

Applying with an email account is the most efficient way to receive information about the status of your application.

 
Preguntas Frecuentes
 
Landlord Documents

If you have already received NHERAP services and would like to request additional assistance please reach out to the CAP staff person who processed your services or email actionteam@snhs.org.  You will need to complete a short online application for additional services and provide documentation if your monthly rent amount has changed.


 

Watch a short video walkthrough of How to Complete the NHERAP Online Application.

Click here for an Application Process Graphic


If you need assistance with an eviction, contact 603 Legal Aid, which provides free civil legal services to low-income people.

Le recomendamos que llene la solicitud en línea. Si prefiere completar una aplicación en papel, haga clic aquí para abrir la aplicación PDF. Deberá enviar por correo la solicitud completada al CAP con todos los documentos requeridos.

Have you experienced at least ONE of these in the past year?

  • Reduced income
  • Significant costs
  • Other financial hardship
  • Qualified for unemployment benefits after March 12, 2020

Are you:

  • At risk of homelessness, paying more than 30% of your income for rent and utilities or living in unsafe or unhealthy housing
  • Under a certain income level

The NH Emergency Rental Assistance Program will cover up to 18 months of:

  • Past-due and future rent payments, including late fees and legal fees (back to April 1, 2020)
  • Past-due and future utilities and home heating costs (back to March 13, 2020)
  • Other housing-related costs such as internet and relocation expenses including rental application fees, utility hook-up fees, and security deposits

What is the application process for NH Emergency Rental Assistance Program?

  • Apply using the online application. Call us if you need assistance in completing the application or need a paper application
  • When you apply, we will assist you in identifying the information and documents you need. This may include documentation of unemployment, job loss, or hours being reduced, increased expenses, or other pandemic-related financial hardships.
  • We will review applications, and once approved, we will process payments. These payments are usually made directly to landlords and utility companies. We make every effort to process each application as quickly as possible.

 
Download the NHERAP Flyer if you would like to share information about this program with others.

The NH Emergency Rental Assistance Program is a federally funded rental assistance program through the Governor’s Office for Emergency Relief and Recovery (GOFERR). It is administered by New Hampshire Housing, in collaboration with GOFERR and the state’s five Community Action Partnership agencies.

If you need assistance with an eviction notice, contact NH Legal Advice & Referral Center (LARC).

Note: The NH Emergency Rental Assistance Program is for renters and landlords, not homeowners. If you are at risk of foreclosure or are having difficulty paying your home mortgage, utilities, home insurance or property taxes, go to HomeHelpNH.org or call 2-1-1.