Southern New Hampshire Services, Inc.
Find us on  Facebook  Linkedin
Toll Free: (800) 322-1073  |  Local: (603) 668-8010  |  Hearing Impaired: (800) 877-8339

NHEP Education and Credential Specialist (Concord - 37.5hrs/wk)

Southern NH Services, Inc. is seeking a qualified Education and Credential Specialist who can assist staff and TANF public assistance recipients within the New Hampshire Employment Program (NHEP) by identifying and accessing education/training degrees, diplomas, and/or certificates, leading to long-term attachment to the labor market and self-sufficiency. This full-time position is located at the DHHS Administrative Offices in Concord, NH. Bachelor’s degree with major study in social work, psychology, education, human services, sociology, counseling, behavioral science or a related field with one year of experience as an Employment Counselor Specialist Trainee or three years in social work, counseling, education, staff training, employee development, or human resources, or three years as a Family Service Specialist at any level. Experience may be substituted for education as appropriate. Preference will be given to candidates with a minimum of one year of experience and knowledge of teaching methods and subject material relating to programs of education at all school levels; knowledge of educational standards and adult learner assessment methods (e.g. TABE, CASAS); familiarity with the education/training needs and barriers faced by low income adult learners including identification and accommodations for learning difficulties; familiarity with vocational education facilities, 2- and 4-year post-secondary institutions, and proprietary training organizations in the State; familiarity with common Financial Aid available products and programs to minimize student debt to the greatest extent possible. Starting wage of $25.43 per hour; 37.5 hour work week.

JOB SUMMARY:

The NHEP Education and Credential Specialist acts as a conduit to assist NHEP staff and participants in identifying and accessing education/training degrees, diplomas, and/or certificates, leading to long-term attachment to the labor market and self-sufficiency. The position requires the incumbent to work on multiple tasks in a busy team-based work setting with a base office at the DHHS Administrative Offices in Concord, NH.

SUPERVISION RECEIVED:
Works under the supervision of the NHEP Administrator. To receive programmatic support from the Bureau Chief of Employment Supports at the State of NH as needed with NHEP Administrators knowledge.

SUPERVISION EXERCISED:
The NHEP Education and Credential Specialist does not exercise supervisory duties, but may be directed to take the lead on specific projects as assigned.

QUALIFICATIONS:
Bachelor’s degree from an approved college or university with major study in social work, psychology, education, human services, sociology, counseling, behavioral science or a related field. Experience: One year of experience as an Employment Counselor Specialist Trainee or three years in social work, counseling, education, staff training, employee development, or human resources, or three years as a Family Service Specialist at any level. Experience may be substituted for education as appropriate.

Preference will be given to candidates with a minimum of one year of experience and knowledge of teaching methods and subject material relating to programs of education at all school levels; knowledge of educational standards and adult learner assessment methods (e.g. TABE, CASAS); familiarity with the education/training needs and barriers faced by low income adult learners including identification and accommodations for learning difficulties; familiarity with vocational education facilities, 2- and 4-year post-secondary institutions, and proprietary training organizations in the State; familiarity with common Financial Aid available products and programs to minimize student debt to the greatest extent possible.

LICENSE/CERTIFICATION:
Valid driver’s license and/or access to transportation for use in New Hampshire statewide travel.

GENERAL RESPONSIBILITIES:
• Provides technical assistance to NHEP Employment Counselor Specialists (ECS) and Workplace Success (WPS) Coordinators to identify potential education/training programs and providers, including both traditional institutions and on-line educational/training providers, which match the employment opportunities within the available labor market and according to NHEP policy.
• Analyzes national information concerning the Career Pathways Initiative, investigating other models that integrate education/training into NHEP work programs for long-term attachment to the labor market and earnings gain.
• Researches and identifies tuition funds available for education/training programs from a wide variety of educational funding sources including but not limited to federal and state financial aid, WIOA services, Vocational Rehabilitation, etc., while avoiding or minimizing the accumulation of educational debt for participants as much as possible. Assists and advises ECS’s, WPS Coordinators and participants in accessing these funds Statewide. Develops resources for information pertaining to educational opportunities and financial aid Statewide.
• Develops tools (and ensures that those tools remain current) for NHEP ECS’s, WPS Coordinators and participants that assist them with the development of a career path (plan) along with steps to achieve long-term attachment to the labor market and economic independence for current and exiting participants.
• Tracks and analyzes participant outcomes for those who engage in education/training activities, identifying gaps in long-term career planning where NHEP program operations may need adjustment.
• Collaborates with the Business and Industry Manager to identify credential programs that will result in a skilled workforce.
• Manage the program connecting TANF participants who lack a High School Diploma or equivalency and performs outreach and vocational counseling to those participants to facilitate success in completing basic education or educational preparatory/prerequisite programs.
• Provides technical assistance to ECS/WPS staff related to services for NHEP participants with potential learning difficulties to recommend needed accommodations and services.
• Serves as the key NHEP representative to the NH Department of Education/Adult Education, Community College System of NH, WIOA Programs, NH Employment Security and local education/training providers to access available education/training programs.
• Identifies and communicates potential training programs to all staff in order to address labor shortage.
• Attends staff meetings as requested.
• Maintains the confidentiality of participants and staff in accordance with DHHS and SNHS policy and procedure.
• Abides by all State and SNHS safety policies and procedures.
• As an employee representing SNHS, presents a professional and positive image at all times.
• Responsible for having adequate knowledge of all SNHS programs by gaining knowledge of local CAP programs and services in the area such as Head Start, WIC, and Fuel/Energy Assistance; and
• Performs other related duties as required.

Southern New Hampshire Services is an Equal Opportunity Employer

Reference :
2020-74
Contract :
Full Time
Job(s) available(s) :
1
Required Experience :
Experience Preferred
Education level :
Bachelor's Degree
Wage :
$25.43/hr
Location :
Concord, NH
Working duration :
Creation date :
07/24/2020
Latest modification :
07/24/2020
Apply for the job
 (Upload limit : 2M)
 (Upload limit : 2M)
Manchester, NH Manchester, NH Portsmouth, NH

Other Community Action Programs

  SW Community Services logo       strafford county logo    tri county logo

Belknap logo

SNHS is an Equal Opportunity Employer and Service Provider

Copyright © Southern New Hampshire Services, Inc.

New Hampshire United Way small logo