Skip to main content

NEW NAME, NEW LOGO, SAME COMMITMENT!

Southern New Hampshire Services (SNHS) is now doing business as

Community Action Partnership Hillsborough and Rockingham Counties (CAPHR)

New website coming soon!

* CAPHR will be CLOSED on Monday, November 11, 2024, in observance of VETERANS DAY *

We will reopen on Tuesday, November 12, 2024!

Job Description

The incumbent will work closely with the Housing Manager to oversee the property and related duties. Experience in housing management a plus.  Requires 2-3 years of experience in social service delivery with senior citizens; strong community relation skills and ability to relate to people of all ages essential.

SUPERVISION:

Received: Works under the direct supervision of the Housing Manager and general supervision of the Housing Director.

Exercised: None.

RATE:  $19.11 (Experience will be considered)

JOB RESPONSIBILITIES:

  • Assist housing manager with the day to day activities of operating housing facility- i.e., annual re-certifications, apartment inspections, and wait list.
  • Responsible for having adequate knowledge of HUD Handbook 4350.3 rules and regulations.
  • Collect rents, issues receipts, make deposits, and runs necessary reports at the request of the Housing Manager.
  • Responsible for maintaining effective client relations.
  • Responsible for supportive service coordination for residents as needed. All information pertaining to residents and their families should remain confidential at all times.
  • Will be responsible for conducting orientations for new move-ins.
  • Responsible for Effective Communications, including the ability to works as part of a team.
  • Must possess a valid driver’s license and be able to travel when needed.
  • Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure.
  • Abide by all SNHS Safety policies and procedures.
  • Present professional and positive image as a representative of SNHS.
  • Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
  • Perform other related duties as required.

REQUIRED SKILLS AND ABILITIES:

  • Strong writing, organizational skills and working knowledge of computer essentials, must be proficient at utilizing rental software programs.
  • Knowledge of accounting procedures.
  • Ability to properly follow and apply Professional Boundaries.
  • Demonstrated working knowledge of supportive services and other resources for senior citizens.
  • Ability to advocate, problem solve, and help residents to maintain their independent lifestyles.

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s Degree. Experience may be considered in lieu of education.
  • Two/three years of experience in social service delivery with senior citizens.
  • Strong customer service skills, experience in property management and Boston Post rental software a plus.

PREFERRED EXPERIENCE:

  • Must have Microsoft Excel skills and be proficient with Microsoft Office.
  • Sensitivity to the needs of the elderly and individuals from diverse social, cultural and economic backgrounds.
  • Knowledge of local/regional housing and social service resources.
  • Certified Occupancy Specialist Certification (COS) within first year of employment.
  • Experience with property maintenance is a plus.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       "Southern NH Services is an Equal Opportunity Employer"                                                                                                                    
Location
Raymond
Category
Housing
Contract type
Full Time
Desired Experience
Preferred
Education Requirement
Associates Degree
Wage
$19.11 experience to be considered
Reference
2024-127

You are looking for the opportunity to make a difference, find your purpose and love your career.

Learn About Our Culture & Perks

Child Development
Community Services
Energy Assistance
Facilities & Maintenance
Health, Food & Nutrition
Workforce Development
Executive & Administrative
Information Technology
Fiscal
Housing