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At this time, our resource centers and offices are closed to the public as we continue to serve our clients virtually.

Job Description

The incumbent of this position is responsible for: Supporting the Bureau of Child Development and Head Start Collaboration (BCDHSC) to implement the COVID Recovery and Relief Supplemental Assistance (CRRSA) program through coordination with the BCDHSC/CRRSA Program Lead.



Received: Works under the direct supervision of the Child Development Director.

Exercised: None.



  • Assist the BCDHSC with the distribution, submission, and tracking of CRRSA applications through the NH Connections Information System (NHCIS) and obtain necessary clarifications and/or additional documentation from programs to determine eligibility and the amounts of awards.
  • Provide timely email, telephonic and virtual support to CRRSA eligible awardees throughout the entire process.
  • Assist in the preparation and distribution of all award letters and accompanying documents to the CRRSA awardees and solicit all acceptances and invoices through the NHCIS.
  • Track NHCIS applications, awards, agreements, invoicing and reporting and provide that information on a predetermined schedule.
  • Review, approve and submit CRRSA invoices to the BCDHSC for processing.
  • Respond to CRRSA-related questions received from external stakeholders and partners.
  • Coordinate any webinars and virtual office regarding the BCDHSC's COVID-related activities in tandem with the BCDHSC's designated staff.
  • Provide administrative support for CRRSA and COVID-related projects as needed, including but not limited to, creating reports and visuals from the NHCIS data.
  • Work with the BCDHSC to create a mid-cycle and final report and the associated protocol for CRRSA awardees to complete the reports and ensure their timely submission.
  • Process in coordination with the Department, all Absent Due to COVID invoice spreadsheets.
  • Must possess a valid driver’s license and be able to travel when needed.
  • Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure.
  • Abide by all SNHS Safety policies and procedures.
  • Present professional and positive image as a representative of SNHS.
  • Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
  • Perform other related duties as required.



  • Proficiency with data entry and attention to detail.
  • Strong written and verbal communication skills in addition to excellent customer service and a high degree of professionalism.
  • Strong organizational and time management skills.
  • Proficient computer skills in relation to data entry, word processing, spreadsheet management, and presentation programs.
  • Ability to create presentations, reports, and visuals with precision and clarity.



  • Minimum of a high school diploma or GED; Associate Degree preferred.
  • Prior clerical experience.



  • Minimum of 3 years professional experience in data collection and entry.
  • Knowledge of or experience with the New Hampshire Connections Information System (NHCIS).
  • Experience or Education in the Early Childhood Field.


Southern New Hampshire Services is an Equal Opportunity Employer


Manchester, NH
Child Development
Contract type
Full Time
Desired Experience
Education Requirement
High School | GED | HiSET
$14.77/hr (experience will be considered)