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Job Description

The incumbent of this position is responsible for:  principal support for the Housing Manager and Assistant Housing Manager. The individual will develop a work-flow process and implement systems that will allow for the orderly, timely and professional completion of tasks as required.

SUPERVISION:

Received: Works under the direct supervision of the Housing Manager, and general supervision of the Housing Director.

Exercised: None.

JOB RESPONSIBILITIES:

  • Assists with the day-to-day activities of operating a housing facility.
  • Provides a wide variety of clerical/administrative support to the site Housing Manager and other housing staff as requested by the Housing Manager.  Examples of duties include:
  • Filing, typing, copying, scanning and faxing.
  • Maintain office supplies and coordinates maintenance of office equipment.
  • Manage communications, including emails and phone calls.
  • Performs basic, routing accounting functions, which may include recording receipt of payments, generate receipts and make deposits.
  • Sort and distribute incoming and outgoing mail.
  • Draft responses to routine inquiries.
  • Responsible for maintaining effective client relations.
  • Must possess a valid driver’s license and be able to travel when needed.
  • Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure.
  • Abide by all SNHS Safety policies and procedures.
  • Present professional and positive image as a representative of SNHS.
  • Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
  • Perform other related duties as required.

REQUIRED SKILLS AND ABILITIES:

  • The individual will have good communication skills in both oral and written form, knowledge of computers and bookkeeping skills is essential.
  • Must be proficient at utilizing Microsoft Office and Excel.
  • Prior knowledge of rental software programs a plus
  • Demonstrated working knowledge of supportive services and other resources for senior citizens.

EDUCATION AND/OR EXPERIENCE:

  • The incumbent will have at least a high school diploma (business college experience a plus).

PREFERRED EXPERIENCE:

  • Must possess strong customer service skills.  Experience in property management and Boston Post software a plus.

Southern New Hampshire Services is an Equal Opportunity Employer

Location
Multi-sites including Bristol, NH
Category
Housing
Contract type
Full Time
Desired Experience
Preferred
Education Requirement
High School | GED | HiSET
Wage
$15.65 (experience will be considered)
Reference
2022-602

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