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Job Description

The incumbent of this position is responsible for performing the administrative and financial tasks associated with the operations at Mary’s House. This includes managing the intake process, collecting and processing rent payments, communicating regularly with the Nashua Housing Authority and generating the required reports that accompany these responsibilities. Including maintaining leases, tenant disclosure agreements signed by tenants (regarding the ability to discuss their service needs with other agencies) as needed. This position works closely with the Resident Supportive Services Manager to ensure residents are supported, and are also being responsible tenants with regard to paying rent, behaving appropriately, etc. This position will require working different daily shifts including days and evenings to maintain staff coverage outside of normal business hours.


Received: Works under the direct supervision of the Housing Director South

Exercised: None.


  • Ensure program fiscal, operational and reporting requirements are met and program reports are submitted in a timely fashion.
  • Prescreen tenants, maintain tenant files and documentation, and complete reports required by the Section 8 subsidy program and the local housing authority.
  • Communicate with Nashua Housing Authority regarding prospective and current residents as necessary to ensure compliance with all Section 8 requirements.
  • In collaboration with the Resident Supportive Services Manager, complete intake and orientation process with new tenants.
  • Collect and process rent payments and keep required documentation per fiscal policies and procedures.
  • Enter resident data into HMIS or other required data management system.
  • Undertake activities necessary to assure Mary’s House constructively interfaces with the community. Network with other community organizations as necessary and requested.
  • Enter any appropriate information into the incident log, such as accidents, behavioral issues, and dangerous and/or illegal behavior or situations. Notify Housing South Director when suspected or known illegal activity is discovered so that appropriate action can be taken.
  • Notify tenants and document their files with any lease violations.
  • In conjunction with the Resident Supportive Services Manager, initiate and complete the eviction process when all measures taken to prevent such action have failed to do so.
  • Coordinate with Housing Director South in regard to maintenance services and supplies.
  • Must possess a valid driver’s license and be able to travel when needed.
  • Will be required to be listed as an emergency site contact for police and fire. Will coordinate schedules as appropriate with other members listed such as the Resident Supportive Services Manager and Facilities Director to ensure a member is always available in an emergency.
  • Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure.
  • Abide by all SNHS Safety policies and procedures.
  • Present professional and positive image as a representative of SNHS.
  • Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
  • Perform other related duties as required.


  • Experience in Housing Management and/or Administration
  • Experience working with the Homeless population
  • Knowledge of the Nashua and State of NH social service system
  • ·Experience with property maintenance is a plus
  • Bachelor’s degree. Experience may be considered in lieu of education

Southern New Hampshire Services is an Equal Opportunity Employer

Nashua, NH
Facilities & Housing
Contract type
Full Time
Desired Experience
Education Requirement
Bachelor's Degree