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Job Description

The Director oversees the general management, administration and day-to-day program management and operation, including budget management, grant writing, bid proposals, purchasing, implementation and evaluation of all the various Weatherization Programs and Heating System Programs.  Responsible for all facets of fiscal and program management effectiveness of these programs.  This is to be accomplished in accordance with local, state and federal requirements with attention to the needs of the community. 


Received: Works under the direct supervision of the Deputy Director, and under the general supervision of the Executive Director.

Exercised: Provides general and direct supervision to all program personnel and monitors staff work efforts through regularly scheduled conferences with key program personnel.


  • Assesses staffing needs, designs job descriptions, interviews, hires, trains, evaluates and manages staff necessary to meet program goals and objectives in compliance with Agency personnel policies.
  • Develops appropriate work plans, timetables and internal operating policies and procedures that are in compliance with Agency and funding requirements to ensure progress toward meeting production goals.
  • Devises, implements and monitors workable management information systems that are in compliance with Agency and funding source requirements for the purpose of tracking program activity.
  • Works with and is able to teach all the various software products used in the performance of the program activities.
  • Maintains a close working relationship with the Fiscal Officer and Fiscal Department and is accountable for the fiscal management of the program in accordance with the Agency’s fiscal procedures.  This includes but is not limited to, budgets, expenditures, billings, reports and regulations.  Provides a monthly accounting of funds obligated, funds spent and funds unspent and maintains current information on all budgetary expenditures.
  • Designs and implements a system to prioritize eligible clients to make sure that households are served according to the priorities set and thus encourage the maximum feasible participation of the lower income community in program services.
  • Provides a monthly accounting of the number of jobs done, number of jobs left to do in a program year and maintains current production, forecasting and leveraging information on all funding sources.
  • Ensures program compliance with federal, state and agency rules and regulations.
  • Develops and maintains a strong working relationship with clients, community agencies/organizations, contractors, supplier/vendors and funding source personnel.
  • Keeps current on most recent rules and regulations governing program administration and acquaints department personnel with same in a conscientious manner.
  • Supervises staff in the implementation of program work plans, meeting with key staff on a regularly scheduled basis.  Annually appraises staff performance.
  • Maintains a working relationship with governmental officials, local boards and agencies in developing and managing the programs.
  • When needed, prepares, writes and organizes proposal applications, grants and budgets in accordance with approved Agency and funding source procedures.
  • Provides public information, news releases and meets advertisement requirements to the general public through medial sources. 
  • Must possess a valid driver’s license and be able to travel when needed.
  • Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure.
  • Abide by all SNHS Safety policies and procedures.
  • Present professional and positive image as a representative of SNHS.
  • Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
  • Perform all other duties as assigned by supervisory personnel.


  • Must be familiar with the management of federally funded programs and have significant work experience in the design, implementation and evaluation of program effectiveness.
  • Familiarity with general accounting practices, supervisory experience and reporting capabilities desired.
  • Effective oral and written communication skills.
  • Required knowledge of housing energy conservation, savings-to-investment ratios, and working knowledge of general building practices.
  • Must be proficient in computer systems and software design in order to be able to learn, use and teach various programs used with the field applications.
  • Must obtain and maintain all required certifications including but not limited to,  Home Energy Professional Quality Control Inspector and Energy Auditor certification.


  • BA/BS with focus on business/human service administration.  (Work experience may be considered in lieu of degree)


  • Ability to be empathetic and sensitive towards the needs of low-income individuals, especially the unsheltered homeless population.
  • Experience working in the area of housing and homelessness services.
  • Experience related to all aspects of commercial and residential construction including all codes, especially those related to Energy Efficiency.
  • Experience managing staff and/or construction oversight.
  • Experience with Budget development, tracking and delivery of services.

Southern New Hampshire Services is an Equal Opportunity Employer

Manchester, NH
Energy Assistance
Contract type
Full Time
Desired Experience
Education Requirement
Associates Degree
$65,000 (experience will be considered)