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Energy Assistance

Friday, April 28 is the last day residents in Hillsborough and Rockingham Counties can apply for Fuel Assistance through Southern New Hampshire Services. That date marks the end of the 2016-2017 heating season.

The utility winter moratorium period ended on March 31. Many households have begun facing electric and/or natural gas disconnections that started at the beginning of April.

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weatherization worksFederally funded weatherization programs are designed to address health and safety issues and to apply energy conservation measures in order to increase the energy efficiency of the home and reduce household energy costs. Eligibility is determined by income with priority given to the elderly, the disabled, and families with children under six years of age. These programs work in conjunction with various other conservation programs funded by Liberty Utilities, Eversource, Unitil, and NH Electric Co-Op. Weatherization services were provided to 85 homes in 2013.


Conducts an energy audit analysis of your home to address health & safety concerns and to determine energy conservation measures such as:

  • Repairing, caulking, and weather stripping doors and windows.
  • Wrapping hot water tanks with insulation.
  • Hard pipe dryer exhaust vent to make drying safer and drying time more efficient.
  • Install new bath fans.
  • Refrigerator metering to see if it qualifies for FREE REPLACEMENT.
  • Carbon Monoxide testing and detector installation.
  • Reducing drafts by sealing areas of air infiltration. Installing “Low Flow” shower heads and faucet aerators.
  • Installing energy efficient light bulbs. Ordering a onetime thorough cleaning, tuning, and minor repairs to your heating system.
  • In some cases insulation may be added to walls, attic, and floors.
  • Emergency furnace repair and replacement when funding permits.


  • If your fuel assistance application lists your FPG (Federal Poverty Guidelines) at or below 200% you also qualify for Weatherization.
  • Homeowners, Mobile home owners and Renters are all eligible to apply for Weatherization.
  • If your home has been weatherized by our Weatherization Program after September 1994 it cannot be weatherized again.
  • Eligibility is determined by income (with priority given to the elderly, handicapped, and families with children under 6).
  • Renters must have the landlord's permission to be weatherized.


  • Complete a Fuel Assistance or Electric Assistance Application.
  • Your Fuel Assistance application is a dual application and is also used to apply for weatherization.
  • Answer “YES” to the question on the Fuel Assistance application that asks, “Are you interested in receiving weatherization services?”

Click here to download the Weatherization brochure in PDF format for more information regarding SNHS’ Weatherization Programs: Weatherization brochure in PDF format

The Electric Assistance Program (EAP) provides qualifying utility customers with a discount of 8% to 77% off their monthly electric bill, depending on their household income. Renters, subsidized renters and homeowners who receive an electric bill may apply for EAP. Eligibility is determined by the total household income and the number of household members. Eligible customers receive a discount on their electric bill every month.

All electric utility customers support the statewide EAP through the system benefits charge portion of their electric bill. The EAP discount helps make bills more affordable and helps customers avoid the risk of having their electric service shut off for non-payment. To be eligible for the program customers must receive an electric bill from a regulated electric utility and have a gross household income that qualifies at the time of application.

2018-2019 Guidelines (effective april 2018)

People in Household Monthly Gross Income (30 days)
Annual Gross Income
1 $ 1,996 $ 24,280
2 $ 2,706 $ 32,920
3 $ 3,416 $ 41,560
4 $ 4,126 $ 50,200
5 $ 4,836 $ 58,840
6 $ 5,546 $ 67,480
7 $ 6,257 $ 76,120
8 $ 6,967 $ 84,760

The EAP is a 12 month bill discount program. Benefits are subject to the availability of funds.

View the EAP brochure

electric assist abnner

Fuel AssistanceThe Low-Income Home Energy Assistance Program (LIHEAP) provides elderly, handicapped and low-income residents with the financial assistance necessary to meet vital heating and utility expenses. This important program is funded by the U.S. Department of Health and Human Services. Clients may also choose to participate in developing a case management plan to achieve increased financial self-sufficiency to avoid energy related emergencies.

Fuel Assistance applications for vulnerable households (those with at least one member who is elderly, disabled or under the age of 6) are taken beginning on July 1 for the upcoming winter season. This is a pre-registration process for the program which officially opens in early December each year. Those households in this category that applied for the program last year have the choice of submitting their pre-registration application (with all required documents) by mail or calling for a face-to-face interview.

As of September 1, all others wishing to apply for Fuel Assistance must call their local office to schedule an appointment.

The income guidelines listed are for the start of the program year. They may be increased at a later date if funding permits.

Fuel Assistance Program for Winter 2018-2019

2018-2019 Guidelines (effective JUNE 2018)

People in Household Monthly Gross Income (30 days)
Annual Gross Income
1 $ 2,709 $ 32,961
2 $ 3,543 $ 43,102
3 $ 4,376 $ 53,244
4 $ 5,210 $ 63,386
5 $ 6,044 $ 73,528
6 $ 6,877 $ 83,670
7 $ 7,033 $ 85,571
8 $ 7,190 $ 87,743

*Income guidelines may increase. It is best to apply ahead of time.

Fuel Assistance benefits from $105 to $1575 may be available to homeowners or renters during the winter heating season. Eligibility and benefit amounts are determined by GROSS household income for a 30 day period going back from the appointment day, household size, and annual heating costs. Fuel Assistance benefits are a grant and do not have to be repaid. The Fuel Assistance Program MAY PAY your rent if the heat is included in the rent and your rent is not subsidized. Subsidized tenants who pay their own heat may qualify for a benefit.

Call the office closest to you if you want to make an appointment. Call today!

Hillsborough County

Open Year round 8:30 am to 4:30 PM

Manchester Area
160 Silver Street
(603) 647-4470
1 (800) 322-1073

Nashua Area
134 Allds Street
(603) 889-3440
1 (877) 211-0723

Milford Area
1 Columbus Avenue
(603) 924-2243
1 (877) 757-7048

Peterborough Area
9 Vose Farm Rd. - The River Center.
(603) 924-2243
1 (877) 757-7048

Hillsborough Area
(Open by Appointment)
63 West Main St.
(603) 924-2243
1 (877) 757-7048

Rockingham County

Open Year round 8:30 am to 4:30 PM

Derry Area
9 Crystal Ave., Derry
(603) 965-3029
(855) 295-4105

Portsmouth Area
4 Cutts St., Portsmouth
(603) 436-3896
(800) 639-3896

Raymond Area
55 Prescott Rd., Raymond
(603) 895-2303
(800) 974-2303

Salem Area
85 Stiles Rd., Ste. 103, Salem
(603) 893-9172
(800) 939-9172

Seacoast Area
146 Lafayette Rd., Seabrook
(603) 474-3507
(800) 979-3507
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