Southern New Hampshire Services, Inc.
Toll-Free 1.800.322.1073
(603) 668-8010

Workforce Innovation and Opportunity Act (WIOA)

WOIA is an employment and training program funded by the U.S. Department of Labor to help Dislocated Workers and other Eligible Adults access the tools they need to manage their careers through information and high quality services, and to help U.S. companies find skilled workers.

Southern New Hampshire Services and the other five New Hampshire Community Action Agencies are key partners in delivering statewide employment and training services. Since the implementation of WIA in 2000, SNHS has been awarded the role as the Workforce Innovation and Opportunity Act (WIOA) Program Administrator responsible for the service delivery and performance outcomes of the WIOA Adult and Dislocated Worker Programs and National Emergency Grants for the state of New Hampshire by the Department of Resources and Economic Development (DRED) Office of Workforce Opportunity (formerly the Workforce Opportunity Council).

SNHS is part of the one-stop NH Works partnership system that includes NH Department of Resources and Economic Development, NH Department of Education, NH Employment Security, NH Department of Health and Human Services, Senior Community Service Employment Program and the NH Community College System.

WIOA services are flexible, diverse, and based on individual customer choice. WIOA Employment Counselors may provide the following services at no cost to you:

  • Occupational Skills Training: Earn a credential in one of over 800 training programs.
  • On-the-Job Training: Participants “earn while they learn” new job skills with an employer.
  • Support Services such as reimbursement for transportation and childcare while in training.
  • Educational Services and Skills Upgrading in areas such as ESOL, HiSet preparation, basic reading, math, and computer literacy.
  • Job Search Services and Job Readiness Activities, including development of interviewing skills and resume writing.
  • Employment Strategies and Career Planning, such as career interest assessment, information on high demand occupations, and job placement follow-up services.

You may be eligible for WIOA if:

  • You have been recently laid-off or terminated
  • You are unemployed
  • You are collecting Food Stamps or TANF
  • You are employed and your income is below the self sufficiency guideline (based on family size; see an Employment Counselor for details)
  • You are a displaced homemaker
  • You are homeless
  • You are an individual with a disability

Services are available statewide in all 12  NH Works offices.

To schedule your meeting with a WIOA Employment Counselor

please call NH Works Today!


NH Works locations are open Monday–Friday from 8 AM–4:30 PM

Berlin (603) 752-5500 x 26720 Jim Woodman
Claremont (603) 543-2113 Terra Rogers
Concord (603) 229-4428 Jean Donzello
Conway (603) 447-1440 Patricia Tallmage
Keene (603) 358-5813 Mike Piaseczny
Laconia (603) 528-9315 Melinda Wilson
Littleton (603) 444-3613 Patricia Tallmadge
Manchester (603) 656-6503 Ginny Hooker
Manchester (603) 656-6540 Emily LaBonte
Nashua (603) 880-5219 Maureen Griffin
Nashua (603) 889-5250 Nichole DeModena
Portsmouth (603) 559-9130 Fran Bishop
Salem (603) 870-5622 Jane Sullivan
Somersworth (603) 740-1021 Laura Kate Dickstein


The partners of NH Works are Equal Opportunity Employers and comply with the Americans with Disabilities Act.

Auxiliary aids and services are available upon request.