Southern New Hampshire Services, Inc.
Toll-Free 1.800.322.1073
(603) 668-8010

Workforce Investment Act (WIA)

WIA is an employment and training program funded by the U.S. Department of Labor to help Dislocated Workers and other Eligible Adults access the tools they need to manage their careers through information and high quality services, and to help U.S. companies find skilled workers.

Southern New Hampshire Services and the other five New Hampshire Community Action Agencies are key partners in delivering statewide employment and training services. Since the implementation of WIA in 2000, SNHS has been awarded the role as the Workforce Investment Act (WIA) Program Administrator responsible for the service delivery and performance outcomes of the WIA Adult and Dislocated Worker Programs and National Emergency Grants for the state of New Hampshire by the Department of Resources and Economic Development (DRED) Office of Workforce Opportunity (formerly the Workforce Opportunity Council).

SNHS is part of the one-stop NH Works partnership system that includes NH Department of Resources and Economic Development, NH Department of Education, NH Employment Security, NH Department of Health and Human Services, Senior Community Service Employment Program and the NH Community College System.

WIA services are flexible, diverse, and based on individual customer choice. WIA Employment Counselors may provide the following services at no cost to you:

o     Occupational Skills Training: Earn a credential in one of over 800 training programs.

o     On-the-Job Training: Participants “earn while they learn” new job skills with an employer.

o     Support Services such as reimbursement for transportation and childcare while in training.

o     Educational Services and Skills Upgrading in areas such as ESOL, GED preparation, basic reading, math, and computer literacy.

o     Job Search Services and Job Readiness Activities, including development of interviewing skills and resume writing.

o     Employment Strategies and Career Planning, such as career interest assessment, information on high demand occupations, and job placement follow-up services.

You may be eligible for WIA if:


o     You have been recently laid-off or terminated

o     You are unemployed

o     You are collecting Food Stamps or TANF

o     You are employed and your income is below the self sufficiency guideline (based on family size; see an Employment Counselor for details)

o     You are a displaced homemaker

o     You are homeless

o     You are an individual with a disability

Services are available statewide in all 12  NH Works offices.

To schedule your meeting with a WIA Employment Counselor

please call NH Works Today!


NH Works locations are open Monday–Friday from 8 AM–4:30 PM

Berlin:      603 752-5500       Jim Woodman ext. 92318

Claremont:      603 543-3111       Terra Rogers ext. 93214

Concord:      603 229-4428       Jean Donzello (direct dial)

Conway:      603 447-1440       Patricial Tallmage ext. 95240

Keene:      603 352-1904       Mike Piaseczny ext. 96320

Laconia:      603 528-9315       Melinda Wilson ext. 49315

Littleton:      603 444-2971       Patricial Tallmage ext. 98319


603 656-6503       Ginny Hooker (direct dial)

603 656-6540       Emily LaBonte (direct dial)

603 656-6520       Nadine Sacco (direct dial)


603 880-5219       Maureen Griffin (direct dial)
603 889-5250       Nichole Desclos (direct dial)

Portsmouth:      603 559-9130       Fran Bishop (direct dial)

Salem:      603 893-9185       Jane Sullivan ext. 99330

Somersworth:      603 742-3600       Cheri Trombley ext. 94312

The partners of NH Works are Equal Opportunity Employers and comply with the Americans with Disabilities Act.

Auxiliary aids and services are available upon request.