Southern New Hampshire Services, Inc.
Toll-Free 1.800.322.1073
(603) 668-8010

Workforce Investment Act (WIA)

WIA is an employment and training program funded by the U.S. Department of Labor to help Dislocated Workers and other Eligible Adults access the tools they need to manage their careers through information and high quality services, and to help U.S. companies find skilled workers.

Southern New Hampshire Services and the other five New Hampshire Community Action Agencies are key partners in delivering statewide employment and training services. In 1999, SNHS entered into a Cooperative Agreement with the Workforce Opportunity Council, Inc. to be the Workforce Investment Act (WIA) Program Administrator responsible for the service delivery and performance outcomes of the WIA Disadvantaged Adult and Dislocated Worker Program for the state of New Hampshire.

SNHS is part of the one-stop NH Works system that includes NH Employment Security, the NH Community College System, NH Division of Adult Learning and Rehabilitation, NH Department of Health and Human Services, Senior Community Service Employment Program and NH Department of Resources and Economic Development.

WIA services are flexible, diverse, and based on individual customer choice. WIA Employment Counselors may provide the following services at no cost to you:

o     Occupational Skills Training: Earn a credential in one of over 800 training programs.

o     On-the-Job Training: Participants “earn while they learn” new job skills with an employer.

o     Support Services such as reimbursement for transportation and childcare while in training.

o     Educational Services and Skills Upgrading in areas such as ESOL, GED preparation, basic reading, math, and computer literacy.

o     Job Search Services and Job Readiness Activities, including development of interviewing skills and resume writing.

o     Employment Strategies and Career Planning, such as career interest assessment, information on high demand occupations, and job placement follow-up services.

You may be eligible for WIA if:

o     You have been recently laid-off or terminated

o     You are unemployed

o     You are collecting Food Stamps or TANF

o     You are employed and your income is below the self sufficiency guideline (based on family size, see an Employment Counselor for details)

o     You are a displaced homemaker

o     You are homeless

o     You are an individual with a disability

Services are available statewide in any of the 13 NH Works offices.

To schedule your meeting with a WIA Employment Counselor

please call NH Works Today!

NH Works locations are open Monday–Friday from 8 AM–4:30 PM

(Claremont, Keene, Lebanon, and Littleton are closed for lunch from Noon-1 p.m.)

Berlin 603 752-5500       Jim Woodman ext. 92318

Claremont 603 543-3111       Terra Rogers ext. 93214

Concord 603 229-4428       Jean Donzello (direct dial)

Conway 603 447-1440       Richard Findsen (direct dial)

Keene 603 352-1904       Connie LaFleur ext. 96320

Laconia 603 528-9315       Melinda Wilson (direct dial)

Lebanon 603 448-6340       Terra Rogers ext. 97310

Littleton 603 444-2971       Richard Findsen ext. 98319

Manchester

603 656-6503       Ginny Hooker (direct dial)

603 656-6510       Kristie Henderson (direct dial)

603 656-6540       Emily LaBonte (direct dial)

603 656-6520       Leo Poisson (direct dial)

Nashua

603 882-5177        Maureen Griffin ext. 75219

Michael Ugarte ext. 75250

Portsmouth 603 559-9130       Fran Bishop (direct dial)

Salem 603 893-9185       Jane Sullivan ext. 99330

Somersworth      603 742-3600       Cheri Trombley ext. 94312

The partners of NH Works are Equal Opportunity Employers and comply with the Americans with Disabilities Act.

Auxiliary aids and services are available upon request.