The incumbent of this position is responsible to build professional working relationships with Mary’s House residents that support their day-to-day living needs as well as facilitate individual goal plans focused on physical and mental wellbeing, building social supports, skill building, finances and employment opportunities. This position focuses on three main areas:
- Help to create, organizing and managing a resource center environment that connects residents to both internal and external resources and supports.
- Meet regularly with residents through house meetings, individual one-on-one scheduled office hours and quarterly goal planning sessions. Schedule and facilitating, informal counseling both one-on-one and large group settings (when deemed appropriate by management) social events and house meetings.
- Schedule and organize a rotating 4 – 6 week calendar of year round social events, a variety of club activities, skill building workshops and other opportunities that support the residents’ personal and professional development.
Works under the direct supervision of the Supportive Housing Coordinator and general supervision of the Housing Director.
- An Associate’s degree of Social Work or degree in Psychology or Counseling is preferable: a college degree is fully acceptable. However, individuals without a degree, but with appropriate work experience may be hired;
- Demonstrated working knowledge of community services in the region with particular knowledge of services that are provided for the population living within the facility;
- Proven experience in service management or facilitation, including organizing, problem solving and advocating;
- Trained in disability services, drug, alcohol and medication abuse and mental health services;
- Knowledge of professional boundaries related to providing service coordination; and
- Good communication, writing, problem solving and organizational skills in addition to strong advocacy capabilities.
- Position requires working flexible hours.
- Competently assess resident’s needs both for the individual and for the group and making appropriate internal and external referrals for support.
- Work closely with residents to create a manageable individual goal plan,
- Provide individual and group informal counseling that include but are not limited to self-esteem, conflict resolution, crisis prevention& de-escalation and work with residents and goal planning and follow through.
- Assists with tenant file maintenance and leasing of new apartments and turnover procedure.
- Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure.
- Abide by all SNHS Safety policies and procedures.
- Present professional and positive image as a representative of SNHS.
- Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
- Perform other related duties as required.
Southern New Hampshire Services is an Equal Opportunity Employer